Partner With Us

As an Operator, SE Health partners with the licensee/owner to deliver the agreed-upon scope of services, which may include clinical care, hospitality, and/or accommodations. These services are supported by our home office teams, such as HR, LR, Finance, IT/IS, and more. We are actively involved in day-to-day operations and employ on-site staff, including leaders and direct care providers. We specialize in clinical care services such as personal care, bathing, medication administration, lifts and transfers, infection prevention and control, skin and wound care, and more. Our hospitality services include food procurement, preparation, and service, as well as housekeeping, cleaning, laundry, and more. Accommodation services ensure that the facility and equipment are properly maintained, repaired, and replaced to keep everything in excellent working condition.

As an Management Company, SE Health partners with the licensee/owner to provide comprehensive management and advisory services, offering support and guidance for the launch and ongoing operation of new sites, as well as compliance support (e.g., gap analysis, corrective action planning) for existing sites. The scope of services is mutually agreed upon between SE Health and the licensee/owner. Site-based leadership and direct care staff remain employees of the licensee/owner, while SE Health supports the development and implementation of a Management Plan focused on several key priorities:

Care & Quality
People & Culture
Finance & Administration
Community Engagement
Operational Excellence

Key Differentiators

National Not-For-Profit

Choosing a not-for-profit social enterprise to partner with means your investment supports community well-being and ethical values. We're committed to resident care, quality of life, and bringing hope to those we serve. Operating across Canada, we understand local regulations and deliver trusted care at every level across communities in Canada.

Experience & Expertise

For over a decade, we have provided interdisciplinary care, operations management, administrative oversight, and consulting services within the seniors living sector across Canada. We navigate complex situations while always working collaboratively with our partners. We offer a deep and broad range of resources and capabilities, including a one-of-a-kind Research Centre, Career College, and Managed Services that provide essential back-office infrastructure. Our work across these teams ensures we operate at the highest level of excellence for our clients, their families, and our partners.

Professionally-Trained Care Team

SE Health’s compassionate care team includes: personal support workers, registered nurses, social workers, dietitians, recreation therapists and other allied health care providers. We provide our employees with industry-leading staff training, which includes knowledge of the most up-to-date regulation requirements, ongoing orientation to our partners' culture and procedures, access to 24-hour clinical network and interactive e-Learning training tools.

Quality Excellence

SE Health Seniors Living is dedicated to the continuous improvement of services for all of our residents and partners, and we are recognized for our quality excellence. Our quality control program includes effective risk management, the ability to continually monitor the performance and quality of our services, enhancing our culture of resident safety, and more.

PointClickCare®

SE Health Seniors Living utilizes electronic record point click care across all seniors living environments. Features include: improved interdisciplinary referral process, resident assessments, task lists, care planning, risk management processes, as well system integrations with electronic medication administration and recreation therapy programming. SE Health supports site leaders with all orientation and training of PCC.

Person and Family-Centered Care

We support health care organizations in their journey to place people and families at the centre of care. With our focus on person-centred care, residents experience continuity, reliability, and flexibility in the services they receive. Through a hands-on approach, we empower residents to take control of their health by involving them in the co-design of new programs and measuring effectiveness through monthly client satisfaction and engagement surveys.